Big Dream With A Humble Start

The Leading Community Pharmacy In Malaysia

In The Beginning

The First Alpro Pharmacy

The first Alpro Pharmacy was started on 1st Feb 2002 when Ph.Low Swee Siong and his partner Ph.Hiew Fei Tsong decided to venture in the pharmacy business after completing their compulsory pharmacy service in a local hospital. In a series of jobs with Kuala Lumpur’s leading pharmacies, Low grew increasingly knowledgeable and greatly dissatisfied with what he saw as old-fashioned, product price oriented and complacent methods of running a pharmacy store.

A question being asked “Where was the desire to provide superb customer service?” had driven him to open his vision community pharmacy – Alpro Pharmacy.

2010s A Decade Of Growth

With an emphasis on individualized pharmaceutical care and superior customer service, Alpro prospered and expanded, opening location throughout Negeri Sembilan, Selangor, Penang, Johor, Terrengganu, Kelantan, Melaka and Sarawak.

In 2020, Alpro consolidated its status by setting up its Head Quarter in Sendayan TechValley comprising of 3 major wings (Engagement, Supply Chain and Operation).

Supported by strong management team and people with relevant knowledge & experiences, Alpro Pharmacy managed to open more than 20 outlets in 1 year, and achieved revenue growth more than 300%.

Malaysia's Best & Largest Prescription Pharmacy Chain

& Now Rooted At More Than 300 Locations In Malaysia

Running out of medicine? Or think you need some? Don’t worry! Just download our Alpro app to replenish your prescribed medicine or talk to any of our friendly doctors to seek health advice.

Medipak / Medilist / Medicheck

The Leading physiotherapy system

Best rental service for medical equipment

Great-in-house elderly care system

Perfect sugar control management subscription plan

Professional minor illness service

Our Commitment

We only focus on one thing, providing you with a peace of mind through our expertise.

Alpro Vision

For a healthy and vibrant world

Alpro Mission

To provide opportunities, health, and guidance to anyone striving for a better life. We promise to provide professional services and to become a disease prevention and health improvement center.

Alpro Philosophy

Alpro will keep challenging and improving on business practices, products, and services for the betterment of ourselves and our community, we shall strive for excellent and highest effectiveness.

It’s a commitment, we, The Alproeans, carry with us in every aspect of our service.

Our Corporate Positioning

Professional & Personalized Service Innovations
Business Management System
Community & Customer Engagement

Medication Safety,
Our Priority

This is never merely a slogan that we set for fancy publicity, but a concept that we put into practice from Top to Down in the entire organization.

We innovate and introduce ground breaking ideas in providing pharmacy service to our patients.

2021-2022
- Alpro Pharmacy became a certified member of United Nations Global Compact
- Awarded SOBA 2021 Malaysian Business of the Year, Platinum Award Best in CSR & Customer Service
- Alpro Pharmacy Achieved ISO 9001:2015 Certification on 31 December 2021
- Holding the record of ‘MOST NUMBER OF PRESCRIPTION DISPENSED BY A COMMUNITY PHARMACY IN A YEAR IN MALAYSIA’, certified by Malaysia Book of Records
- Partners with Japan’s Sugi Pharmacy to Exclusively Offer Japanese Healthcare & Personal Care Products in Malaysia
2020
- New HQ and Warehouse occupying 6.6 hectar land in Bandar Seri Sendayan
- Launching of Alpro Pharmacy Silvercare Team
- Launching of Minute Consult with certified MIS pharmacist
2019
- Alpro Pharmacy first landed in Pearl of the Orient, Penang Island
- Successfully created a new Malaysia Book of Record in the Most Number of Glucose Test Conducted
- Launching of SUGO365, the first Glucose Monitoring Subscription plan in Malaysia
- Alpro Pharmacy Received the Gold Award of SOBA 2019 in Corporate Social Responsibilities
2018
- First East Malaysia Alpro Pharmacy Store set up in Kuching, Sarawak
- Awarded with Sin Chew Business Excellence Award in Product & Services
- First Alpro Pharmacy Little Pharmacist Camp in Seremban
- Conducted 37 sessions of blood donation with total of 1 million cc of blood collected
2017
- Created MBOR in the Most Number of Well Wishes Greeting Cards with Finger Print by Children
2016
- Awarded Sin Chew Business Excellence Awards in Product and Service Excellence and CSR Excellence
- Awarded SOBA 2016 in Best Innovation
- Awarded the Best Employer Award (SME category) by Ministry of Human Resources
2015
- Medicpak, Medilist, Medicheck and cautionary label is introduced for the first time in Malaysia
2014
- Introduction of Alpro Charity Water to fund Alpro Foundation.
- Alpro Pharmacy was voted the Best Pharmacy of Readers’ Choice Awards by Natural Health Magazine for consecutive 2 years
2002-2013
- The first Alpro Pharmacy started at Oceanic Mall, Port Dickson
- Alpro Pharmacy became the largest community pharmacy in Negeri Sembilan in 2012.
- Alpro Pharmacy expanded the number of outlets has exceed 20 by the year of 2013.

Our Awards

20 24
Best Community Pharmacy (Chain)
20 22
Malaysian Business of the Year
20 22
Platinum Award Best in CSR
20 22
Platinum Award Best in Customer Service
20 22
Lazada People's Choice
20 21
ISO 9001:2015 Certified
20 21
The Malaysia Book of Records (Most Number of Prescription Dispensed)
20 21
The Brand Laureate SMEs Best Brands e-Branding Award in Retail Pharmacy
20 20
Malaysia Favourite Website Award 2020 (E-Commerce Category)
20 19
Star Outstanding Business Award (SOBA) Best in CSR Gold Award 2019
20 18
Sin Chew Business Excellence Award 2018
20 16
Sin Chew Business Excellence Award 2016

Our Ecosystem

We only focus on one thing, providing you with a peace of mind through our expertise.

Alpro is more than just a pharmacy—we are a healthcare ecosystem built on expertise and trust. From expert pharmacists, nutritionists, and dietitians at Alpro Pharmacy ensuring medication safety to dedicated doctors at Alpro Clinic delivering quality medical care, and skilled physiotherapists at Alpro Physio helping you regain mobility, we are here to support your well-being.

We also take care of your senses—OptiSaver safeguards your vision with expert eye care, while Alpro Audiology helps you rediscover the world of sound. For parents, Alpro Baby provides trusted guidance in breastfeeding and child safety. And at Alpro Sugi, our partnership with Japan’s Sugi Pharmacy (スギ薬局) brings you premium Japanese beauty, wellness, and healthcare essentials.

From healthcare to daily well-being, Alpro is committed to providing “Reassurance That Brings Smiles”.

Our Ecosystem

We only focus on one thing, providing you with a peace of mind through our expertise.

From healthcare to daily well-being, Alpro is committed to providing “Reassurance That Brings Smiles”.

Our Subsidiaries

Medication Safety,
Our Piority

At Alpro Pharmacy, we do more than dispense medicine—we care for your well-being. Our pharmacists, nutritionists, and dietitians are here to guide you with expert advice, ensuring safe and effective healthcare solutions. From prescriptions to wellness programs, we are committed to keeping you and your loved ones healthy with care you can trust.

Obat Tepat, Hati Tenang

At Alpro Apotek, we believe everyone deserves safe and trusted healthcare. That’s why we bring our commitment to medication safety and professional guidance to Indonesia, ensuring every prescription is handled with care. With 200+ outlets, we make quality healthcare more accessible, reliable, and reassuring—because your health is our priority.

No. 1 Japanese Drugstore in Southeast Asia

In collaboration with Japan’s renowned Sugi Holdings, Alpro Sugi delivers an authentic Japanese pharmacy experience. We offer a curated selection of premium Japanese health, beauty, baby care, and household products, ensuring quality and authenticity in every item. With Alpro Sugi, the best of Japan is always within reach.

Your Trusted Family Clinic

At Alpro Clinic, we make quality healthcare more accessible. Our doctors and nurses provide expert medical care, from consultations and health screenings to chronic disease management and vaccinations. Through our homecare services, we extend our care beyond the clinic, bringing professional medical support right to your doorstep.

Leading Physiotherapy Center in Malaysia

At Alpro Physio, we’re here to help you move freely and live pain-free. From sports injuries and joint pain to stroke recovery, our expert physiotherapists provide personalized treatments designed for your needs. With home physiotherapy services available, we bring quality care to you—because your recovery and well-being matter.

Rediscover The Joy Of Sound

At Alpro Audiology, our professional audiologists provide comprehensive hearing assessments and personalized solutions. Whether you need a check-up or advanced hearing aids, we’re here to help you reconnect with the world—because every moment matters.

Clear Vision, Credible Value

At OptiSaver, our optometrists and opticians provide thorough eye screenings to detect potential eye conditions early. With transparent pricing and no hidden charges, we ensure you receive high-quality eyewear at fair prices—because clear vision should always come with peace of mind.

Bringing Smiles To Your Parenthood

At Alpro Baby, we’re here to support parents every step of the way. From expert breastfeeding guidance to baby essentials, our team is dedicated to helping your little one grow up healthy and happy. With trusted advice and quality products, we make parenthood a little easier—because every baby deserves the best start in life.