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About Us

COMPANY BACKGROUND


In The Beginning;The first Alpro Pharmacy was started on 1st Feb 2002 when Ph.Low Swee Siong and his partner Ph.Hiew Fei Tsong decided to venture in the pharmacy business after completing their compulsory pharmacy service in a local hospital. In a series of jobs with Kuala Lumpur’s leading pharmacist, Low grew increasingly knowledgeable and greatly dissatisfied with what he saw as old-fashioned, product price oriented and complacent methods of running a pharmacy store to be the best pharmacy in Malaysia. Where was the desire to provide superb customer service? 

2010s A Decade Of Growth; With an emphasis on individualized pharmaceutical care and superior customer service, Alpro prospered and expanded, opening location throughout Negeri Sembilan, Selangor and Penang. In 2011, Alpro consolidated its status by setting up its Head Quarter in Port Dickson comprising of 5 major departments (Operation, Finance, Merchandise, Marketing and Warehouse-Logistic). 

Supported by strong management team and people with relevant knowledge & experiences, Alpro Pharmacy managed to open more than 10 outlets in 18 months and achieved revenue growth more than 300%. Alpro Pharmacy is now the largest independent pharmacy chain in Negeri Sembilan. This pharmacy has pioneered a new standard of service which its competitors ought to follow monthly. Training has been given to the staffs ranged from sales advisor, sales supervisor, pharmacist, and branch manager, to provide professional and personalized pharmacy care to each of their customers.
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Alpro
VISION

Alpro's vision is for a healthy and vibrant world.

Alpro
MISSION

Alpro's mission is to provide opportunities, health and guidance to anyone striving for a better life. We promise to provide professional services and to become a disease prevention and health improvement center.

Alpro
PHILOSOPHY

Alpro will keep challenging and improving on business practices, products and services for the betterment of ourselves and our community, we shall strive for excellent and highest effectiveness.

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A Message From CEO


Dear Customers, Friends, Shareholders & Visitors, Welcome to Alpro Pharmacy’s website! We’re glad that you’ve taken the time to learn more about our Pharmacy. We have been providing Professional & Personalised Pharmacy Care to the community since 2002 and we are honoured that our customers and friends have continued their trust in our quality and care. You are welcome to visit our website for more updates and if you have any comments, please feel free to email to inquiry@alpropharmacy.com I would love to hear from you!

Yours Sincerely,
Ph. Low Swee Siong

Meet Alpro Team

Every Alpro Pharmacy branch staffs are caring professionals, they are dedicated to help people lead healthier lives. Our pharmacists provide more than just prescriptions and over-the-counter medications; they provide advice and support, and are a trusted source of information. Let us help you protect your health today.

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