How Can We Help You?

General

Membership

Shipping & Delivery

Returns & Exchange

Payments

Refund
- Get rewarded with every purchase. RM1 = 1 point.
- Redeem points for cash 1500 points = RM10 to be used in store or online
- Get rewarded with double points on your birthday (offline only)
- Get 150pt when register online.
- Enjoy the “Pay 10 get 30” scheme. For new member,
- Get RM10 Alpro E-Store Voucher
- Get RM10 cash rebate on selected health screening
- Get RM10 worth of points (1500 points)
- Exclusive discounts, newsletters and news update for member
- Special rebates or deals from local merchant partners
- Get update on monthly benefits
Click into “Account” and review. Remember to redeem your points online or in-store every end of the year.
Get rewarded with every purchase. Enjoy extra points on special events such as member’s day sales
You could refer to Your Lifetime Loyalty under Monthly Member Activities for more promotion & excitement event of the month.
Yes. All personal data submitted are kept highly confidential and secured.
Potential Scam – Be aware of scam competitions implicating Alpro Pharmacy
Alpro Pharmacy has received a number of reports about potential scams, including through mobile phones (via SMS) and online competitions (including through Facebook) and via email.
Alpro Pharmacy is not affiliated with, and has not authorised these sorts of competitions which are not published in official website or social media platform as follows:-
- Alpro Pharmacy upcoming event & promotion webpage; or
- Alpro Pharmacy official facebook /instagram; or
- Alpro One Click official facebook/instagram.
If you suspect the communication is a scam, we recommend that you ignore the correspondence, let us know and also report it to Sebenarnya.my https://sebenarnya.my/salur/. If you are not sure of the authenticity of any communication, please contact the Alpro Pharmacy Customer Care Team .
Customer Care
Yes. All personal data submitted are kept highly confidential and secured.
No. This delivery charges may change according to the weight of the product. Any weight more than 5kg, there will be extra charges according to the weight tier.
Kindly refer to our “Privacy Policy”
Yes. All personal data submitted are kept highly confidential and secured.
Kindly refer to our “Privacy Policy”