FAQ

How Can We Help You?

FAQ

General

FAQ

Membership

FAQ

Shipping & Delivery

FAQ

Returns & Exchange

FAQ

Payments

FAQ

Refund

Walk into your nearest Alpro Pharmacy outlet and register as Alpro Lifetime Member with just RM10.

You can also click “here

  • Get rewarded with every purchase. RM1 = 1 point.
  • Redeem points for cash 1500 points = RM10 to be used in store or online
  • Get rewarded with double points on your birthday
  • Enjoy the “Pay 10 get 30” scheme. For new member,
  • Get RM10 Alpro E-Store Voucher
  • Get RM10 cash rebate on selected health screening
  • Get RM10 worth of points (1500 points)
  •  Exclusive discounts, newsletters and news update for member
  • Special rebates or deals from local merchant partners

Click into “Account” and review. Remember to redeem your points online or in-store every end of the year.

Get rewarded with every purchase. Enjoy extra points on special events such as member’s day sales

Click into “Account” and update your profile 

Or

Walk into your nearest Alpro Pharmacy outlet

Yes. All personal data submitted are kept highly confidential and secured.

Potential Scam – Be aware of scam competitions implicating Alpro Pharmacy

Alpro Pharmacy has received a number of reports about potential scams, including through mobile phones (via SMS) and online competitions (including through Facebook) and via email.

Alpro Pharmacy is not affiliated with, and has not authorised these sorts of competitions which are not published in official website or social media platform as follows:-

  • Alpro Pharmacy upcoming event & promotion webpage; or
  • Alpro Pharmacy official facebook /instagram; or
  • Alpro One Click official facebook/instagram.

If you suspect the communication is a scam, we recommend that you ignore the correspondence, let us know and also report it to Sebenarnya.my https://sebenarnya.my/salur/. If you are not sure of the authenticity of any communication, please contact the Alpro Pharmacy Customer Care Team .

Customer Care
 

Yes. All personal data submitted are kept highly confidential and secured.

No. This delivery charges may change according to the weight of the product. Any weight more than 5kg, there will be extra charges according to the weight tier.

Yes. All personal data submitted are kept highly confidential and secured.

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